Ready-made jewellery is someone else's vision of what is beautiful.
Made-to-order jewellery is yours.
The stone shape you actually want. The metal you wear. The setting style that suits your hand. The engraving only you would choose. Made-to-order diamond jewellery brings all of these together in a single piece that cannot be found anywhere else, because it was made for you specifically.
At Goenka Jewellers, the made-to-order process is available for every jewellery category across 14K and 18K gold with IGI-certified lab-grown diamonds. This guide explains the complete process from the first conversation to the final delivery.
Who Made-to-Order Diamond Jewellery Is For
Custom or bespoke jewellery is not only for buyers with unlimited budgets. At Goenka Jewellers, the made-to-order service is available across all price points, from a Rs 15,000 solitaire pendant in a specific shape to a Rs 3,00,000 bridal set.
The most common made-to-order requests are: an engagement ring with a specific stone shape and setting combination not available in the ready-made collection, a pendant or earring design to match a specific outfit or occasion, a ring stack with complementary pieces designed to work together visually, bridal jewellery sets coordinated across earrings, necklace, and bangle, and pieces with personal engraving for gifting or milestone occasions.
If you have ever seen a jewellery piece in a photograph, on a friend's finger, or in your imagination that you cannot find in any store, made-to-order is the path to owning it.
The Complete Made-to-Order Process: Step by Step
Step 1: The Initial Consultation
Every made-to-order piece begins with a conversation. For customers in Kolkata and Delhi, this conversation can happen in person at the respective Goenka Jewellers store. For customers elsewhere in India, the consultation happens by phone or WhatsApp.
In the consultation, you will discuss: the type of piece you want, the occasion it is for, your preferred metal, the stone shape and approximate carat weight you have in mind, any reference images or design inspiration you have collected, and your budget.
You do not need to arrive with a complete brief. Many customers start with a general idea and let Goenka's team help refine it into a specific design.
Step 2: Design Brief and Stone Selection
Based on the consultation, Goenka's team prepares a design brief that translates your vision into specific craftable parameters: the setting style, the metal weight, the stone specifications, and any custom elements such as engraving.
The stone selection is the most important part of this step. For made-to-order pieces, the team sources an IGI-certified lab-grown diamond meeting your specified shape, carat weight, colour, and clarity requirements within your budget. For non-round shapes (oval, pear, cushion, emerald, marquise), several options may be presented because the face-up appearance of non-round stones varies significantly even within the same grade.
Step 3: Price Confirmation and Advance
Once specifications are finalised, a full price is confirmed including the diamond cost, the gold cost based on the design weight, and the making charge. An advance payment is typically required before crafting begins. The advance amount and payment terms are confirmed at the point of order.
Step 4: Crafting
The typical turnaround time for most made-to-order pieces at Goenka Jewellers is two to three weeks outside the November to February peak wedding season.
For complex designs with multiple stones or intricate setting work, the timeline may extend to three to four weeks. For time-sensitive orders such as Diwali or Valentine's Day gifts, always confirm the timeline explicitly and place the order with enough lead time.
Step 5: Quality Check and Delivery
Before delivery, every made-to-order piece is inspected against the agreed specifications: the stone matches the IGI certificate, the gold setting matches the design brief, the engraving is correct, and the overall finish meets Goenka's quality standards.
The piece is delivered with the full IGI certificate for the diamond and the BIS hallmark on the gold setting. For customers in Kolkata and Delhi, collection from the store is available. For customers elsewhere, the piece is shipped with full insurance and tracking.
What Made-to-Order Costs: Budget Guide
Made-to-order pieces at Goenka Jewellers are priced at the same or similar cost as equivalent ready-made pieces of the same specification.
Budget ranges for common made-to-order requests: solitaire pendant in a specific shape (Rs 14,000 to Rs 60,000 depending on stone size and metal), engagement ring with specified stone and setting (Rs 30,000 to Rs 2,00,000), matching earrings and pendant set (Rs 40,000 to Rs 1,50,000), bridal jewellery set across multiple categories (Rs 1,00,000 to Rs 5,00,000).
Engraving: Adding Personal Meaning to Any Piece
Goenka Jewellers offers engraving on select made-to-order pieces, including the inner shank of rings, the back of pendants, and select bangle surfaces. Common engraving choices include dates, initials, short personal messages, and numerals marking significant years.
Engraving adds no cost for short text on standard pieces. An engraved piece is the most personalised fine jewellery gift available. A ring engraved with the wedding date, a pendant engraved with a child's name, or a bangle with a year that marks a milestone creates a piece that is permanently specific to one person and one moment.
Frequently Asked Questions
How do I start the made-to-order process at Goenka Jewellers?
Contact Goenka Jewellers by phone at +91-9830096144 (Kolkata) or +91-9830252262 (Delhi), by email at sales@goenkajewellers.com, or by visiting either store in person. You can also initiate through the Contact page at goenkajewellers.com.
Can I specify the exact IGI grade I want for a made-to-order diamond?
Yes. For made-to-order pieces, you can specify the cut, colour, clarity, and carat weight and the team will source a stone meeting those specifications from their certified inventory.
What if I am not happy with the finished piece?
Goenka Jewellers will review any concern with a made-to-order piece against the agreed design brief. If the piece does not match the confirmed specifications, it will be reworked at no additional cost.
Can I choose a stone from the Goenka Jewellers inventory in person before it is set?
Yes, for customers visiting the Kolkata or Delhi store. Viewing and selecting the specific stone before setting is available for in-store consultations.
Is the made-to-order process available for engagement rings specifically?
Yes, and engagement rings are one of the most common made-to-order requests. The team has experience guiding buyers through the full process from stone selection to setting style to metal choice and engraving.
The Bottom Line
A made-to-order piece from Goenka Jewellers is the most personal form of lab-grown diamond jewellery available. The stone is certified and chosen to your specification. The setting is crafted to your design. The engraving is yours.
The process is accessible, structured, and supported by Goenka's team at every stage. The timeline is two to three weeks for most pieces. The price is the same as equivalent ready-made pieces.
Before starting your made-to-order journey, read our guide on How to Buy Diamond Jewellery Online Safely in India. For the 4Cs guidance relevant to stone selection, read our Complete 4Cs Guide for Lab-Grown Diamonds. Then visit Goenka Jewellers Made-to-Order page to begin your consultation.